1. Place an Order on the Website

a. Choose Your Product: Browse through the website and select the product you wish to purchase.

b. Add to Cart: Click on the product and then add it to your cart.

c. Proceed to Checkout: Once you have added all desired products to your cart, click on the "Check Out" button to proceed with your order.

d. Enter Your Details: Fill in your personal details, including shipping address and contact information. Double-check your order to ensure everything is correct.

e. Continue to Payment: Once your details are filled out correctly, click on "Continue" to move on to the payment section.

f. Choose Payment Method: Select your preferred payment method and click on "Continue To Payment."

g. Complete Your Order: If paying online, enter your payment details and click on "Complete Order" to finalize your purchase.

2. Place an Order via Phone

If you prefer, you can call our customer care team to place an order. Simply dial +91 9904402828, and our team will assist you with the process.

At LaMont Perfume, we accept returns only under the following circumstances:

• Damaged Products: If the product you received is damaged.
• Wrongly Delivered: If you received a product that you did not order.
• Defective Products: If the product is defective in any way.

Conditions for Returns:

• The product must be in an unused and undamaged condition.
• The product should be returned in its original packaging.
• You must include the original product invoice with the return.

At LaMont Perfume, we offer a variety of secure payment options to suit your convenience:

• Paytm: Pay directly through your Paytm wallet.
• Debit or Credit Cards: We accept all major debit and credit cards.
• PayPal: International customers can use PayPal for secure transactions.
• Netbanking: Pay through your bank's net banking service.
• Wallet Money: Use your preferred digital wallet for payment.

Cash On Delivery (COD):
We also offer a Cash On Delivery (COD) option with an additional charge of Rs. 50/- per order.

Secure Payment Gateway:
All online transactions are processed through our 100% secure payment gateway service, powered by Cashfree, ensuring that your payment information is safe and protected.

You can change your address under certain conditions. Please follow the steps below:

• Email Your Updated Address: Send an email with your updated address to lamontperfumes@gmail.com.
• Call Us: Alternatively, you can call our customer service at +91 9904402828 to request an address change.

Important Notes:

• Time-Sensitive: The address can only be changed before the order is dispatched.
• Dispatch Timeline: Orders are typically dispatched within 48 to 72 working hours, so please ensure to contact us as soon as possible if you need to change the address.

If you need to cancel your order, you can do so by following one of the methods below:

• Call Customer Support: Contact our customer support team at +91 9904402828 to request an order cancellation.
• Cancel via Account: Log in to your LaMont Perfume account on our website and cancel the order directly from your account dashboard.

Important Note:

• Time-Sensitive: Orders cannot be canceled once they have been dispatched. Dispatch typically occurs within 48-72 hours of placing the order, so please act quickly if you wish to cancel.

Once you place your order, it typically takes 5-7 working days for delivery.

Call or WhatsApp: For any concerns or support, you can call or WhatsApp us at +91 9904402828.

At LaMont Perfume, we use a variety of natural ingredients and herbs in our products. The specific ingredients may vary depending on the product's targeted concern and formulation needs.

At LaMont Perfume, we make every effort to keep our product inventory up-to-date and minimize instances of items going out of stock. However, if you find that your desired product is out of stock, please follow these steps:

• Check Back Soon: The item may be restocked soon. Please check our website again in a few days.
• Contact Customer Support: For the latest update on stock availability, you can call our customer support team at +91 9904402828.

At LaMont Perfume, we prioritize both the safety of your products and sustainable packaging practices. Here’s how we package our items:

• Sustainable Packaging: We use honeycomb paper or board for packing all our products. This material provides excellent protection for our products and is environmentally friendly.
• Product Safety: Our packaging ensures the safe delivery of glass bottles and other items, reducing the risk of damage during transit.

Unfortunately, we do not offer samples of our products at this time.

To find the most suitable product for your skin or hair concerns, you can:

• Contact Customer Support: Call our customer support team at +91 9904402828. We will be happy to provide personalized recommendations based on your specific needs and concerns.

No, none of our products are tested on animals. We are committed to cruelty-free practices and ensure that all our products are:

• Clinically Tested: Our products undergo rigorous clinical testing to ensure their safety and efficacy.
• 100% Cruelty-Free: We uphold a strong commitment to animal welfare and do not engage in animal testing at any stage of product development.